Privacy Policy

This Privacy Policy sets out the basis on which any Personal Data we collect from you, or that you provide to us, will be processed by London Uroradiology.
For the purposes of the Act, London Uroradiology is the Data Controller.  Our Data Controller Registration Number is ZA323077. If you have any questions about our Privacy Policy, we can be reached by email  info@londonuroradiology.com   Alternatively, you can contact us at:
Attn: Managing Partner
London Uroradiology LLP
27 Westwood Street
London SW13 0LA

We reserve the right to amend or modify this Privacy Policy at any time and in response to changes in applicable law. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of our Website, so that you are aware of any amendments.

1. Information we may collect about you:

1.1 We will collect and process the data you submit to us whether you are a Referring Clinician or Imaging Centre.
1.2 Information that you provide by filling in forms to create an account and/or profile. This includes information you provide at the time of creating your account or at any subsequent point.
1.3 If you ask us to schedule scans with Imaging Centres.
1.4 If you contact us, we may keep a record of that correspondence.
1.5 We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
1.7 Device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information) and
1.8 details of your visits to the London Uroradiology website, including but not limited to, the Internet protocol address used to connect your computer to the Internet, traffic data, location data, other communication data and the resources that you access.
1.9 We will hold the above information for as long as is necessary in order to provide you with the service on the Website, deal with any specific issues that you may raise, or otherwise as is required by law or any relevant regulatory body.

2.    Data collected:

We may collect and process the following data about others (normally patients being referred for scans or procedures) that you provide us with, including (but not limited to) information that you provide by sending in referral forms on individual patients. You represent and warrant to us that you have obtained the express consent from the individuals whose data you provide us with.

For the avoidance of any doubt, any reference in this Privacy Policy to your data shall include data about other individuals that you have provided us with.

3. IP Addresses:

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration. This is statistical information about our users’ browsing actions and patterns, and does not identify any individual. If you download our mobile application, we may receive information about your location and mobile device.

4. Cookies:

The Website uses cookies to distinguish you from other users. This helps us provide you with a good experience when you use the Website and also allows us to improve the Website. Please note that it is possible to disable cookies being stored on your computer by changing your browser settings. However, the Website may not perform properly or some features may not be available to you if you disable cookies.

5. Where we store your personal information:

The data we collect from you is stored in the UK but may be transferred to and stored at a destination outside of the European Economic Area (“EEA”). Any Personal Data you provide may be used by a group company, partner entities, and vendors and service agencies that we may engage to assist us. However, London Uroradiology will not otherwise provide your Personal Data to a third party without obtaining your prior consent, except in case providing it to (a) successors in title to our business; or (b) a third party pursuant to laws or regulations; or (c) to protect the rights, property or safety of others; or (d) as outlined in this Privacy Policy.

By submitting your Personal Data, you agree to this transfer, storing or processing. London Uroradiology will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy.

The transfer, storage or processing of Personal Data outside the EEA does not diminish your rights and we will take all reasonable steps necessary to ensure that any information that is transferred, stored or processed outside the EEA will be treated securely, in accordance with this Privacy Policy and with the same level of protection required by the Act. Please note that by visiting and using the Website, and giving us your Personal Data, you consent to your Personal Data being collected, used, processed, disclosed and stored by us, only as described in the Terms of Use and this Privacy Policy.

6. Safeguarding Personal Data:

Sensitive information between your browser and the Website is transferred in encrypted form using Secure Socket Layer (“SSL”). When transmitting sensitive information, you should always make sure that your browser can validate the Website’s certificate.

It is your responsibility to keep your password secure. Unfortunately, the transmission of information via the internet is not completely secure. Although London Uroradiology will do its best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website, any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent any unauthorised access.

7. How we use your information:

We may use information held (and information about others) in the following ways:
7.1 to schedule appointments with Imaging Centres or Hospitals
7.2 to process appointments, orders, registration and enquiries;
7.3 to ensure that content from the Website is presented in the most effective manner for you and for your computer;
7.4 to conduct, monitor and analyse our business or Website operations. We may use the information to monitor and improve our level of service, to improve the content of the Website, to respond to your requests and for our own internal purposes;
7.5 to prevent fraud and other prohibited or illegal activities;
7.6 to protect the rights and safety of our affiliated entities and third parties, as well as our own;
7.7 to ensure you receive information relevant to you;
7.8 to ensure the content on the Website is presented in the most effective manner for you and your computer or mobile device; and
7.9 to notify you about changes to our service.
7.10 to protect the rights and safety of our affiliated entities and third parties, as well as our own.
We may disclose your personal information to any partner of London Uroradiology and/or a member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties and such disclosure may include for the following purposes:
7.11 if London Uroradiology entrusts a certain sub-contractor and/or partner with the handling of Personal Data in which case London Uroradiology will carefully check and select such subcontractor and partner and will exercise necessary and appropriate supervision and/or review over such sub-contractor and/or partner in order to ensure the security control of the entrusted Personal Data;
7.12 in the event that we sell or buy any business or assets, in which case we may disclose your Personal Data to the prospective seller or buyer of such business or assets;
7.13 if London Uroradiology or substantially all of its assets are acquired by a third party, in which case Personal Data held by London Uroradiology about its customers will be one of the transferred assets; or
7.14 if we are under a duty to disclose or share your personal data in order to comply with any legal obligation or to protect the rights, property, or safety of London Uroradiology, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

8.  Links to third party sites:

The Website may from time to time provide links to other third party websites whose privacy policy practices may differ from those of London Uroradiology. The Privacy Policy described here does not apply to those sites. If you submit Personal Data to those sites, your information is governed by their privacy policies and we do not accept any responsibility or liability in respect of third party sites. Please ensure you check the legal and privacy policy sections of any third party sites you may access through the Website before submitting Personal Data to them.

9. Your rights:

You have the right to ask us not to process your personal data by contacting us at  info@londonuroradiology.com  

The Act gives you the right to access information held about you by submitting a request in accordance with the Act and is subject to a £10 administrative fee. All such requests should be sent to  info@londonuroradiology.com  .

10. Changes to this policy:

Please note that this Privacy Policy may be revised at any time so users are encouraged to visit this page every time they visit the Website. This Privacy Policy was last reviewed on 3rd April 2018.

11. Contact:

Any questions, comments, complaints and other enquiries regarding your Personal Data or our Privacy Policy and practices, please email us at  info@londonuroradiology.com   or write to us at the following address:
Attn: Managing Partner
London Uroradiology LLP
27 Westwood Street
London SW13 0LA